Logo

How can we help?

Search for answers below...

What is a StickyEmail Brand?

StickyEmail

What is a StickyEmail Brand?

how StickyEmail brands work

Last updated on 09 Apr, 2025

A brand in StickyEmail refers to the contact details and signature for your email sequence or newsletters. 

Brands can be created/selected when you create a sequence or you can add a new brand under the Account settings. (Account -- Email Brand).

The first sequence you will have to create a new brand.  Note: Sequences created prior to June 27, 2018 will not have the option to use a brand.

A brand consists of the following elements (view shown is from creating a new sequence). These elements can be changed and edited at any time.  Click here to see how to edit a brand.

Image

1. From Name: This is what shows at the start of the first email. Make sure if you would like this to show from your business you use a business name.

2. Business Name: The name of your business

3. Reply To Email: Use the email you would like to receive replies to your sequence at. 

4. Your Mailing Address:  Please provide your physical mailing address in accordance with CAN-SPAM regulations.  

5. Signature: You can add an image and edit the text to have links, italics and bold. The image needs to be a square jpg image not larger than 5MB. This shows at the bottom of all emails in the sequence and on the simple form page.

Did you find this article helpful?
Previous

Can you delete a StickyEmail brand?

Next