What is your refund policy and how do I get a refund?

We have a 100% money-back guarantee within 30 days of your purchase date or renewal, for StickyFolios or StickyEmail. This does not include the StickyTOOLkit as the TOOLkit is a digital product and does not have a reoccurring membership fee.

If you are within 30 days of your purchase date, for StickyFolios or StickyEmail email us at support@stickyfolios.com to request a refund.   Refunds are given during that period with no questions asked.

Members are notified of their renewal 14 days and 2 days prior to the renewal date.  The emails are sent to the email on the account, and it is the responsibility of the member to cancel their membership or reach out to our team prior to their renewal date.

All transactions are conducted in United States Dollars (USD) and no adjustment for changes in foreign exchange rates or overdraft fees can be made.  

We are unable to offer refunds for your memberships after the 30 day period.